Data Protection & Privacy

Your Privacy Is Our Responsibility

This policy provides a full explanation of how your personal information is collected, used, and kept secure on the okbji platform.

This privacy policy applies to the okbji website and its related services. By using our services, you are considered to have accepted the terms of this policy. This page will be updated whenever any changes are made.

1 Introduction & Scope

okbji is a trusted online entertainment and gaming platform in Bangladesh. We place the highest priority on the privacy and data protection of our users. This privacy policy ("Policy") describes how okbji collects personal information, the purposes for which it is used, and how securely it is stored.

This policy applies to all of the following:

  • Those who browse or visit the okbji website.
  • Those who register an account or log in to the okbji platform.
  • Those who use our casino, slots, cricket betting, or other gaming services.
  • Those who contact our customer support team.

We commit that your information will not be sold to any third party and will not be used for any purpose other than those described in this policy.

2 Types of Information Collected

okbji collects various types of information. These can broadly be divided into two categories: information provided directly by you, and information collected automatically.

2.1 Personal Information Provided Directly

When you create an account or use our services on okbji, we may collect the following information:

  • Full name (in Bengali or English).
  • Mobile number — including numbers linked to bKash, Nagad, or Rocket.
  • Email address (if applicable).
  • Date of birth — for age verification (21+).
  • National ID card or other identity document details (as part of the KYC process).
  • Financial transaction information — deposit and withdrawal history.

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

  • IP address and device identifier information.
  • Browser type, operating system, and device model.
  • Usage patterns on the site — which pages you visited and for how long, and which games you played.
  • Login time and session information.
  • Information collected through cookies and similar technologies (see Section 6 for details).
  • Geographic location (approximate only, based on IP address).

3 Purposes for Using Information

okbji uses your information for the following specific and legitimate purposes:

Account Management
  • Account creation and verification.
  • Ensuring login security.
  • Age verification (confirming 21+).
  • Completing the KYC (Know Your Customer) process.
Financial Transactions
  • Processing secure deposits via bKash, Nagad, and Rocket.
  • Verifying a minimum deposit of ৳300 and a minimum withdrawal of ৳500.
  • Processing withdrawals within 5–30 minutes.
  • Preventing fraud and irregularities.
Customer Support
  • Providing assistance via 24/7 live chat.
  • Resolving issues via email.
  • Reviewing and settling complaints.
  • Improving the quality of personalised service.
Platform Improvement
  • Reviewing and improving the gaming experience.
  • Identifying technical issues.
  • Strengthening security measures.
  • Analysing user needs.

4 Information Sharing & Disclosure Policy

okbji does not sell your personal information to third parties under any circumstances. However, information may be shared in the following limited situations:

4.1 Service Provider Partners

Only the minimum necessary information may be shared with trusted technology partners to ensure our technology, payment processing, and security. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Obligations

If a valid legal directive is received from a competent authority, the required information may be provided in compliance with the law. In such cases, we will make every effort to notify you to the extent possible.

4.3 Fraud Prevention

A limited exchange of information with other organisations may occur to protect platform security and prevent fraud and irregular activity.

Important Assurance: okbji never shares your information with third parties for advertising, marketing, or any other commercial purpose.

5 Data Security Measures

okbji follows industry-standard technology and practices to protect your information. Our main security measures are as follows:

  • SSL Encryption: All data transmitted on our platform is secured through SSL (Secure Sockets Layer) encryption. This ensures that no third party can read the information passing between your browser and our servers.
  • Data Encryption: Stored sensitive information — such as passwords and financial details — is kept in encrypted form.
  • Access Control: Only authorised staff can access your information on a need-to-know basis. Every access is recorded as a log.
  • Security Reviews: Systems are kept secure through regular security audits and vulnerability testing.
  • Two-Factor Verification: An additional verification layer is used when logging in to an account.
  • Firewall Protection: Servers are protected by advanced firewalls and intrusion detection systems.

However, no data transmission over the internet is entirely risk-free. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed.

6 Cookies & Similar Technologies

okbji uses cookies and similar technologies to operate the website smoothly and improve the user experience.

6.1 Types of Cookies

  • Essential Cookies: Necessary for the site to function correctly — maintaining login sessions, storing security tokens, and so on. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences — such as language settings.
  • Analytical Cookies: Collect anonymous statistics to understand which pages are most used. This information is used to improve the quality of the service.

6.2 Cookie Management

You can disable non-essential cookies by changing your browser settings. However, this may limit some functionality of the site. Cookie management options are available in most modern browsers.

7 Data Retention Period

okbji retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

  • Active Account Information: Retained for as long as the account remains active.
  • Closed Account Information: May be retained for a specified period after account closure to meet legal obligations.
  • Transaction Records: May be retained for an extended period in accordance with the directives of financial regulatory authorities.
  • Session & Log Information: Retained for a limited period for security purposes.

Once the required period has ended, information is securely deleted or anonymised.

8 User Rights

You have the following rights regarding your personal information:

Right to Access Information

You may request to know what information we hold about you. We will provide full details within a reasonable time.

Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. We will update it promptly.

Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

Right to Data Portability

You may request a copy of the information you provided in a structured, machine-readable format.

To exercise these rights, please contact our support team. We will verify your identity and process your request as quickly as possible.

9 Protection of Minors

okbji is a gaming platform for adults (21+). We do not intentionally collect information from anyone under the age of 21. An age verification process is followed at the time of account registration.

If we are informed or become aware that a minor is using our services, we will immediately close that account and delete the collected information.

Important: okbji is intended only for those aged 21 and above. If you become aware of an account being used by a minor, please notify us at [email protected].

10 Third-Party Links & Services

The okbji platform may include games from third-party software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.). These providers have their own privacy policies and okbji is not responsible for them.

However, we ensure that your sensitive personal information does not reach third parties through game integration without your permission.

11 Policy Changes & Updates

okbji may update this privacy policy from time to time due to business needs, legal obligations, or technological changes.

For any significant changes:

  • The updated policy will be published on this page.
  • Registered users may be sent a notification about the changes.
  • The date of the most recent update will be noted at the top of the policy.

Continuing to use our services after any changes will be considered acceptance of the updated policy. It is therefore recommended that you visit this page regularly.

12 Contact & Complaint Resolution

Please contact us for any questions, concerns, or requests regarding your information or this privacy policy:

Privacy-Related Contact

24/7 Live Chat — via our platform.
Support hours: 7 days a week, 24 hours a day.

After receiving your privacy-related request, we will respond as quickly as possible. You will be notified once the complaint resolution process is complete.

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