🛡️ Safe Gaming

okbji Responsible Gaming —
Your safety is our priority

Gaming is for entertainment — not to become a habit you can't control. okbji is committed to helping you enjoy the experience within the right limits.

Our Core Principles

okbji's commitment to responsible gaming

okbji believes that online gaming should be entirely for entertainment and kept under control. Whether you enjoy cricket betting, slot games, or live casino on our platform, your safety and mental wellbeing are always our top priority.

Responsible gaming means more than just managing your budget — it includes managing your time, maintaining your mental wellbeing, and having the courage to ask for help when needed. okbji is ready to support you in each of these areas.

Our platform is exclusively for users aged 21 and above. We strictly prohibit access by minors and this is closely monitored.

Core principles of responsible gaming

  • Gaming is always for entertainment — not a source of income
  • Never bet beyond your set budget
  • No chasing losses with rushed bets
  • Taking a break and asking for help when needed is normal
Safety Tools

The protection tools in your hands

okbji gives you several effective tools to control your gaming experience. Use them and always stay in control.

Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately and automatically controls your spending.

Time-Out Feature

If you feel you need a short break, use the time-out option. You can temporarily suspend your account for anywhere from 24 hours to 30 days.

Self-Exclusion

If you need a longer break, choose self-exclusion. During this period your account will be completely inactive and no gaming activity will be possible.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, the system will automatically alert you and, if needed, end the session.

Gaming History Review

View your complete betting and gaming history at any time. Understand your own patterns and adjust habits if needed.

24/7 Support

Contact us at any time via live chat or email. Our team is always ready to help you with responsible gaming in both Bengali and English.

Warning Signs

Recognise the signs of problem gaming

When gaming shifts from entertainment to a problem, certain signs appear. If you notice any of the following in yourself or someone you know, it is time to seek help.

  • Repeatedly betting more money than your budget allows
  • A tendency to bet even more in an attempt to recover lost money
  • Gaming while neglecting family, friends, or work
  • Feeling unable to stop gaming
  • A tendency to lie about or hide gaming activity
  • Feeling restless or anxious when refraining from gaming
  • Borrowing money from others to continue gaming
Check Yourself

The right time to seek help

If one or more of the signs above apply to you, don't worry — asking for help is a sign of strength. okbji is always here for you.

1

Assess yourself honestly

Is gaming affecting your daily life, relationships, or financial situation? Be honest with yourself.

2

Contact us

Write to okbji's live chat or [email protected]. Our team will help you in complete confidence.

3

Set self-exclusion or a limit

Activate time-out or self-exclusion directly from Account Settings — it takes effect immediately.

4

Seek professional support

Get professional counselling if needed. Problem gaming is a treatable condition — it can be addressed.

Age Verification

Keeping minors protected

okbji follows a strict age verification process. Registration and gaming activity on our platform is exclusively reserved for users aged 21 and above.

If you have minor family members at home, use parental control software on your device and keep your account login details private. Do not allow children or teenagers to access gaming platforms.

If we detect suspicious activity, we will request account verification and immediately close any account belonging to a minor.

21+

okbji is for users aged 21 and above only. Age verification is mandatory.

Support

How to get responsible gaming support

Live Chat Support

Use our live chat facility seven days a week, twenty-four hours a day. Help is available in both Bengali and English. Our team is ready for any questions about responsible gaming.

Email Support

To get help confidentially, email our support team at: [email protected]. We will respond as quickly as possible and keep your information completely private.

Remember

Asking for help is not a weakness — it is a sign of courage. If you or someone you know is struggling with a gaming problem, contact okbji's support team today. We are here for you.

24/7 live chat available
Frequently Asked Questions

Questions and answers about responsible gaming

After logging into your okbji account, go to Account Settings and select the deposit limit option from the "Responsible Gaming" section. You can set daily, weekly, or monthly limits. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing one has a mandatory waiting period.

Yes, you can reactivate your account once the self-exclusion period ends. However, reopening the account before the set period is not possible — this is intentionally designed so you can take a full break. Contact [email protected] when the period ends.

Time-out is a short-term break — usually from 24 hours up to 30 days. It is used when you need a light pause. Self-exclusion is a long-term measure — for when you feel you need an extended break from gaming. In both cases, no deposits or bets are possible during the period.

No. okbji is strictly for users aged 21 and above only. Age is verified at registration, and if a minor is identified, the account is closed immediately. Keep parental controls active on your device and keep your account credentials secure.

Contact okbji's live chat or [email protected] first. Our team will help you set up safety tools on your account and take the necessary steps. We provide support in both Bengali and English, 24 hours a day, 7 days a week. Your information is kept completely confidential.

Your account balance remains secure during self-exclusion. Contact [email protected] for details on the withdrawal process. Our minimum withdrawal amount is ৳500 and processing is typically completed within 5–30 minutes.

Enjoy safely,
play responsibly

Have fun at okbji — but always within your own limits. Use our games and support services.

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